Category: Business

When it comes to contact centers, agents often need guidance on handling calls, especially if they are dealing with demanding customers. They can watch many videos about this, spend hours in the training rooms, and try to imitate their behaviors and scripts. However, many of the employees still fall short, and their stats are not hitting the targets. However, when there’s a knowledgeable and experienced coach who works with her, they can correct the seemingly trivial mistakes resulting in significant agent growth. The right coaches with conversational intelligence will propel the employee to move forward and ensure that the interactions will be better than ever. If you want to get these kinds of performances, read on.

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Cryptocurrencies are arguably the hottest thing on the internet right now. They’ve created an entirely new generation of multi-millionaires and have revolutionized the way people invest their money. After many years, cryptocurrencies are finally starting to draw Wall-Street’s attention, as well as mainstream investing and the business community.  Just recently, giant companies such as Tesla and Microstrategy have started pouring billions of dollars into Bitcoin in an attempt to make even greater profits. But why exactly are big businesses so attracted to cryptocurrencies?   

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XEM is a virtual currency integral part of a decentralized P2P platform for creating new and exciting blockchain-based applications written in Java and Javascript languages. It was originally planned as a fork of NXT, but soon the developers changed their minds and implemented a new platform. The system integrated a peer-to-peer encrypted messaging network, multi-signature accounts, and the Eigentrust ++ reputation system. NEM implemented Proof-of-Importance (POI), a brand-new consensus algorithm for identifying users who compute subsequent blocks. Unlike the Proof-of-Stake (POS) algorithm, in this case, the significance of a user is determined not only by how many coins are on the account balance but also by how many transactions are made and to which addresses the funds are sent.

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The past year has seen a significant change in working habits as the shift to remote working is well underway due to the pandemic forcing a change. Still, there has been a steady rise in the number of people turning to a location independent approach to work over the past few years as digital nomads become more common. A growing number of resources, which you can find some here, have helped others make the shift. But what are the reasons for the growth seen, and can the change that has been seen continue?

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Besides being a wonder of nature, Canada is a country that hosts many start-ups. Hundreds of new business ventures in various industries start in this country each year, and some are much more successful than others. They grow rapidly. So, which companies were more successful in 2020 and went from a start-up to a real business? We answer this question by providing a list of the fastest-growing companies below.

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We are sure that you started to use online stores like Amazon more often to meet your basic needs during the COVID-19 period. Well, are you aware that you are actually using a middleman and paying more for the products you buy? However, if you prefer a vendor using the Direct to Consumer (DTC) business model, you could get a better quality service and buy the same product for less. The Direct to Consumer model is preferred by more businesses day by day and offers many advantages for both the manufacturer and the end-user. Below, we explain this business model in detail and list both its advantages and disadvantages.

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The first thing to do while talking about customer service software is to understand better what we are talking about. Accordingly, we may say it is tools used for the various parts of customer service requests, which include: Collection of requests Organizing requests Responding to requests Reporting on customer service requests

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The journey of the science and technology parks has launched from 1950 to till now, countless tech startups all over the world. Science and technology are becoming another step toward the next generation in the field of IT. Technology voucher program provides the solution to science and technology parks to develop the production. Hong Kong Science and Technology Park solution provider helps with Technology Voucher Program (TVP) funding.  Science and technology parks are significant for the upcoming generation. Here are some valuable qualities described in the science and technology park. Read on to know the importance of it.

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One among several quickest expanding trading platforms is DEGIRO. DEGIRO is a Danish brokerage virtual platform with great discounts. It’s also discretely held and hence, had been founded by various employees working with other trading firms. What is de giro? Top-level monetary specialists direct de giro, for example, the Netherlands (AFM) regulating the commercial market and the Dutch National Bank. It is enlisted with the host of finance and market. Their statement of purpose discloses their expectation to give a minimal cost, far-reaching share managing administration, utilizing a basic, dependable stage, engaging their clients. 

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Whether it’s increasing your savings fund, cutting down on spending habits, or investing in certain ventures, having a solid grip on your financial situation is an invaluable skill, one that can save you countless times in the long run. With that been said, here are five financial goals to plan and achieve to level up your monetary game in 2021:

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