There are a variety of integral changes that have impacted how our world functions in 2020, and one of the most instrumental has been the rise and ubiquitous use of technology all throughout the globe. Technology has become increasingly relevant throughout the past two decades, from smartphones to laptops, and so much more. There are many elements within our world that have been affected by the rise of technology, and one of the most imperative changes has been within the economy. Our economy has been greatly affected by the rise of modern tech, as corporations worldwide have implemented various technologies throughout their business models. One of the many ways technology has impacted the business world has been through the rise of IT management. IT is an essential aspect of 21st-century corporate models, and as it has grown in prominence, we have seen one of the most important programs called ServiceNow become more prevalent.
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