4 Ways to Follow Up with Your Customer
When you avail of a service, buy a product, or have meetings about a business partnership with a firm, part of the end process is them asking you a simple question; how was the service? While you may think this is a very common practice and you may not have thought about its importance, one of the major indicators of tracking your performance is following up with your customers. We learn a few key lessons from following up with the customers. How is the service that we are providing? Did the customer get satisfied with the service they paid for? Is there a probability that they will opt for the service again?